Shipping policy
At Clemē Beauty, we are committed to ensuring that your order arrives promptly and in perfect condition. Please review our shipping policy below for details on processing times, shipping options, and other important information.
Processing Time
- Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Processing Delays: In the event of high order volumes or unforeseen circumstances, processing times may be extended. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
- Standard Shipping: Shipping rates and delivery times are calculated at checkout. Estimated delivery typically ranges from 3-7 business days.
- Expedited Shipping: Expedited shipping options are available at checkout with delivery typically ranging from 1-3 business days.
Shipping Confirmation & Order Tracking
- Tracking Information: You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Use this tracking number to monitor the status of your delivery.
- Lost or Stolen Packages: Clemē Beauty is not responsible for lost or stolen packages. If your package is marked as delivered but you cannot locate it, please contact the shipping carrier for assistance.
Shipping Restrictions
- International Shipping: We do not currently ship internationally.
- P.O. Boxes: We currently do not ship to P.O. Boxes.
- APO/FPO Addresses: We are unable to ship to APO/FPO addresses at this time.
Delivery Issues
- Incorrect Address: Ensure that your shipping address is correct at checkout. Clemē Beauty is not responsible for orders shipped to an incorrect address provided by the customer.
- Delivery Delays: Delivery times are estimates and may be affected by external factors such as weather conditions or carrier delays. We appreciate your patience and understanding.